National Flood Insurance Program: Policyholders should call their agent or insurance company to file a flood claim. Policyholders who need assistance contacting their insurance company can contact the NFIP Call Center at 1-800-427-4661. A flood insurance adjuster should reach out within a few days to start the claims process. After filing a flood claim, if NFIP policyholders have additional unmet needs, they are encouraged to register for disaster assistance. They may be eligible for additional funds. Individuals can register online at DisasterAssistance.gov, or by calling toll-free 1-800-621-3362 (TTY: 800-462-7585).
SC Department of Insurance: Call 803-737-6227 for any insurance related questions or view information online at www.doi.sc.gov.
Internal Revenue Service (IRS): Individuals who reside in Horry County may qualify for federal tax relief. The IRS automatically identifies taxpayers located in the covered disaster area and applies automatic filing and payment relief. Affected taxpayers who reside outside the covered disaster area must call the IRS disaster hotline at 866-562-5227 to request federal tax relief. Information and applications can be found here.
South Carolina Department of Revenue (SCDOR): The SCDOR will work with taxpayers, on a case-by-case basis, and will waive any penalties assessed against a taxpayer who cannot meet state filing or payment requirements as a result of Hurricane Florence, not applicable to current collection matters, including payments due during the relief period under any payment plan previously entered into with the SCDOR. Visit SCDOR to apply.