Hurricane Florence Recovery

Horry County is dedicated to helping our residents affected by Hurricane Florence throughout the disaster, from emergency updates to recovery and rebuilding. The following information is for those who have experienced flood damage to their homes or businesses and need information on repairing, rebuilding, or have emergency needs like shelter and food.


FAQs

Where can I donate to assist Horry County residents?
Donations may be made at www.disasterhelp.me through Waccamaw Volunteer Organizations Active in Disaster (VOAD). Donations made through the Waccamaw VOAD will benefit Horry County citizens directly.
Who can I contact to request assistance with rescue of a pet?
Please contact the Horry County Animal Care Center if you need help with the rescue of a pet threatened by flooding. If you need to flee flooding, Horry County Animal Care Center is taking in pet evacuees for the duration of the flooding event. Please call (843) 915-5930 or (843) 248-1520 if you need assistance.
Will the data collected from the self-assessment tool register me for FEMA assistance?
Horry County Government is collecting data through the self-assessment tool in order to assess the extent of damage throughout the county. Residents affected by Hurricane Florence and the current flooding event will need to apply directly to FEMA for individual assistance. Please visit https://www.disasterassistance.gov/ to apply for funding. Alternatively, citizens may call the registration phone number at 1 (800) 621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1 (800) 462-7585. Individuals utilizing 711 or video relay service (VRS) may call 1 (800) 621-3362.
Where can I report potential fraud by someone claiming to be from FEMA or another agency?
Representatives from government agencies will always have a form of identification. If you suspect fraud, report it by calling the Disaster Fraud Hotline at (866) 720-5721 or email disaster@leo.gov.
Will the landfill be available for me to dispose of my storm-damaged property and debris?

The Horry County Solid Waste Authority (SWA) Landfill will be open Monday through Friday from 3:00AM to 1:30PM until further notice. In the event that Steritt Swamp floods Highway 90, please visit the Horry County Road Closure Map (https://www.horrycounty.org/gis/roadClosures/) for alternate routing to the landfill.

All Recycling Convenience Centers are operating on normal hours, as access permits, with the exception of the Landfill Recycling Center and Recycle Road. It the goal of the SWA to have all centers open until 7PM, contingent upon flooding and road conditions.

Which roads are currently closed and when will they reopen?
Please refer to horrycounty.org for an up to date listing and map of all closed roads in the county. Roads affected by flooding will reopen when it is determined that no imminent threat to public safety is present.
Are there accommodations for the deaf community for flood updates?
Jason Hurdich, Certified Deaf Interpreter, is providing ASL interpretations of updates for the deaf community. These updates are posted under Horry County Emergency Management’s page on Facebook and are available through YouTube.
How do I find out if my house is in the predicted flood zone?
Please refer to horrycounty.org for a map of flooding from Hurricane Matthew. Areas that experienced flooding or were in imminent danger of flooding during Hurricane Matthew may also experience flooding during the current event.
How much money will FEMA provide for individual assistance and disaster recovery?
The amount of FEMA assistance to be provided for individual assistance and disaster recovery has not yet been determined. The amount of assistance to be provided will be published in the Federal Register when determined. Please visit https://www.disasterassistance.gov/ to apply for funding. Alternatively, citizens may call the registration phone number at 1 (800) 621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1 (800) 462-7585. Individuals utilizing 711 or video relay service (VRS) may call 1 (800) 621-3362.
Is there assistance available for those who have been unable to work due to the storm and roads closed due to flooding?
Help is available through FEMA's Disaster Unemployment Assistance (DUA) program for qualifying individuals, including those who were unable to reach their job or self-employment location due to an inability to travel through a disaster affected area. For assistance, please contact the SC Department of Employment and Workforce (DEW) at 1 (866) 831-1724 or visit www.dew.sc.gov/dua. The deadline to apply is October 24th, 2018.
How do I apply for rental assistance due to displacement from the mandatory evacuation?
Financial assistance may be available through FEMA for homeowners and renters through short term rental assistance. Please visit https://www.disasterassistance.gov/ to apply for funding. Alternatively, citizens may call the registration phone number at 1 (800) 621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1 (800) 462-7585. Individuals utilizing 711 or video relay service (VRS) may call 1 (800) 621-3362.
If someone is staying in a hotel, can they qualify for assistance from FEMA?
Individuals who are unable to return to their homes following a disaster may be eligible for assistance through FEMA's Transitional Sheltering Assistance program. Please visit https://www.disasterassistance.gov/ to apply for funding. Alternatively, citizens may call the registration phone number at 1 (800) 621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1 (800) 462-7585. Individuals utilizing 711 or video relay service (VRS) may call 1 (800) 621-3362.
Can FEMA assist with emergency housing?
Financial assistance is available for temporary housing for owners and renters through FEMA’s Individuals and Households Program (IHP). Assistance provided through the program includes lodging expense reimbursement for short-term stays and rental assistance for temporary housing. Please visit https://www.disasterassistance.gov/get-assistance/forms-of-assistance/4471 for more information and visit https://www.disasterassistance.gov/ to apply for funding. Alternatively, citizens may call the registration phone number at 1 (800) 621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1 (800) 462-7585. Individuals utilizing 711 or video relay service (VRS) may call 1 (800) 621-3362.
Is there assistance available for individuals experiencing a loss of income due to a closed employer?
Help is available through FEMA's Disaster Unemployment Assistance (DUA) program for qualifying individuals, including self-employed individuals and small business owners who experienced a loss of income due to the storm. For assistance, please contact the SC Department of Employment and Workforce (DEW) at 1 (866) 831-1724 or visit www.dew.sc.gov/dua. The deadline to apply for assistance is October 24th, 2018.
Will Code Red be used to warn neighborhoods in danger of flooding?
The Code Red service is utilized to warn of impending flood conditions. Please visit https://www.horrycounty.org/Departments/Emergency-Management to register for the Code Red system.

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