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Horry County News and Announcements

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Hurricane Matthew Update: Disaster Recovery Center Opens in Horry County

Conway, South Carolina – FEMA representatives are in Horry County to assist those individuals who have sustained a loss (major or minor) from Hurricane Matthew. FEMA is urging people who have not already registered for assistance to call 1-800-621-3362 and FEMA field inspectors will be sent to those properties to do a damage assessment within 2-10 days. FEMA officials say you don’t have to wait for an inspector to begin clean-up though. FEMA field inspectors will carry proper credentials (IDs) so they can be easily identified. Any questions relating to the authenticity of a FEMA representative, can call Horry County Emergency Management for verification at (843) 915-5150.

FEMA has opened a Disaster Recovery Center (DRC) to assist those who have sustained a loss during the floods. The DRC is located at the following location:

  • South Strand Recreation Center, 9650 Scipio Lane, Myrtle Beach
    • Hours of operation: Monday-Friday, 9 a.m. – 7 p.m., Saturdays from 10 a.m. – 6 p.m., and closed on Sundays.

The DRC will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, housing assistance and rental information, crisis counseling, disaster related legal services, disaster related unemployment, assistance through the Small Business Administration, status of applications being processed by FEMA, and other valuable services. FEMA also encourages people to document, document and document. The more photos and information you can provide, the better. Also keep a record of your receipts if you have to go out and buy supplies for cleaning or repairs.

Some disaster survivors affected by Hurricane Matthew in South Carolina may receive a letter from the Federal Emergency Management Agency (FEMA) saying they are ineligible for disaster assistance.

If that happens, do not be alarmed or discouraged. It may mean that FEMA does not have all the information needed to make a decision regarding an applicant’s disaster assistance.

Several reasons exist for why flood survivors receive ineligibility determination letters and yet may be eligible for assistance. For example, the applicant may still need to:

▪ Return insurance information;

▪ Provide information to prove occupancy or ownership of the damaged property;

▪ Fill out all necessary paperwork; or

▪ Complete and return the U.S. Small Business Administration loan application.   

Applicants with insurance should contact their insurance company and ask for a settlement letter detailing exactly what is covered under their claim. They should mail insurance settlement information to FEMA – Individuals & Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 

Hurricane Matthew survivors have up to 12 months from the date they registered with FEMA to submit insurance information for review. FEMA cannot provide money to individuals or households for losses already covered by insurance. 

FEMA reminds applicants to return the completed SBA loan application even if they choose to decline the loan. Completing the loan application is a necessary step if applicants are to be considered for some other forms of disaster assistance.

Applicants who wish to appeal a decision may do so in writing within 60 days from the date the ineligibility letter was received. Guidelines for appeals can be found in the Applicant’s Handbook sent to everyone who registered with FEMA. 

 

Ineligibility Letters

Flood survivors who need to update their application information or have any questions about disaster assistance can call the FEMA Helpline at 800-621-3362.  Phone lines are open from 7 a.m. to 10 p.m. Eastern time, seven days a week until further notice. Individuals with hearing difficulties can use the TTY number, 800-462-7585. Applicants may also register online at with any computer, smartphone or tablet at www.DisasterAssistance.gov. Follow the link to “apply online for federal assistance.” Survivors may also choose to visit a Horry County Disaster Recovery Center (DRC).



Hurricane Matthew Update: Horry County Vegetative Debris Removal Continues

Conway, South Carolina – As of October 24, Horry County has collected over 33,391 cubic yards of vegetative debris from county maintained roads. Horry County plans to make two complete passes throughout the county picking up vegetative debris, with the anticipation of completing the first pass by November 15.

Horry County’s Debris Management Plan divides the county into five (5) debris management zones.  Debris trucks will complete a sweep of the unincorporated county by removing debris in the public right-of-way on county maintained roads only.  To determine if a road is maintained by Horry County, visit our website and click on the Hurricane Matthew Road Cleanup Map link in the Hurricane Matthew Information box.

The debris trucks began in Zone 4, the south strand portion of the county (including Socastee/Forestbrook) and will be reassigned in a counter-clockwise motion moving to Zone 5 from Highway 501 to the north strand (including Carolina Forest and along Highway 90), Zone 1 in the east-central (including properties from Highway 905 to Highway 701), Zone 2 in the northern part of the county (including Green Sea and Loris), and Zone 3 in the western portion of the county (including Bucksport, Pee Dee Highway and Highway 501).  Currently, trucks are finishing collecting debris in Zone 4 in the southern portion of the county and at the county’s recycling centers, and have started transitioning assets into Zone 5.  

The county continues to ask residents to be proactive in their recovery and move vegetative debris in the right-of-way so it can quickly be collected over the coming weeks.  The county understands that some homes are inaccessible due to flood conditions and will target those areas for woody debris pickup once residents can return home.

For those Hurricane Matthew survivors impacted by the flood and have bulky disaster debris such as carpet, sofas, mattresses and other large items in their home damaged by the storm, please take your debris to the county’s recycling centers in your area or the landfill.  Residents who haul debris themselves will be allowed to dispose at no charge.  Information on those locations can be found on the Horry County Solid Waste Authority's website

Horry County has also set-up a debris management hotline at (843) 340-9536.  It is available daily to provide information to residents who have questions or concerns about debris management operations.  The hotline is staffed by Horry County representatives from 8 a.m. to 5 p.m. daily.  Please continue to check the Horry County website for additional information and updates on the debris removal process.



Socastee Community Assistance Day


SOCASTEE COMMUNITY ASSISTANCE DAY
Residential Resource Forum for all Horry County Residents Impacted by 
Hurricane Matthew and the Subsequent Flooding
 
THURSDAY, OCTOBER 27th 12:00 Noon - 7:00pm
Socastee Baptist Church (Fellowship Hall) ∙ 3690 Socastee Blvd ∙ Myrtle Beach, SC 29588
 
As our community begins to recover from the effects of Hurricane Matthew we want to make sure that our constituents have access to all the disaster relief resources they need. THIS THURSDAY, October 27th several government agencies and organizations from around our community will be at Socastee Baptist Church (Fellowship Hall) to assist those impacted by recent weather events.

This forum will provide a one-stop location of available disaster relief assistance. 
Hosted by: Heather Ammons Crawford, Cam Crawford, Mark Lazarus & Russell Fry 
 
PARTICIPANTS: 
(The following participants have been confirmed at the time of printing. 
Other entities will likely be added as we continue working through the planning process.)
 
Federal Emergency Management Agency
Will be onsite to answer questions and assist with registration for FEMA assistance.
 
Small Business Administration
Will be onsite to answer questions regarding the SBA and resources they can provide.
 
United States Senator Lindsey Graham's Office
Will be onsite to answer questions and assist with navigating federal assistance programs.
 
SC Department of Insurance
Will be onsite to answer insurance related questions.
 
SC Department of Employment and Workforce
Will be onsite to answer questions regarding possible temporary unemployment benefits due to the disaster.
 
SC Department of Social Services 
Will be onsite to assist with possible replacement SNAP benefits and answer questions.
 
SC Department of Health & Human Services
Will be onsite to assist with possible Medicaid eligibility and answer questions.
 
SC Department of Health & Environmental Control
Will be onsite to answer questions regarding tetanus shots, well water testing, and all other pertinent questions.
 
Waccamaw Mental Health
The Salvation Army
The American Red Cross
Your Sister's Closet
South Strand Helping Hand
Help4Kids / Backpack Buddies of Horry County
 
We will provide food for attendees from 12:00 Noon - 2:00pm 
& again from 5:00pm - 7:00pm courtesy of AJ's Pizza of Myrtle Beach.
 
Coffee & donuts will also be available throughout the day.
 
Contact Heather Ammons Crawford by email or Cam Crawford at 843-504-0905 with questions.
 



Horry County Remains at OPCON 4

Conway, South Carolina – Horry County remains at Operating Condition (OPCON) level 4, which means that flooding still poses a threat to Horry County.  Area rivers and waterways continue to recede and Horry County Emergency Management is transitioning into recovery efforts to assist those who have immediate and future needs. 

The Horry County Emergency Operations Center is operational Monday-Friday, from 8 a.m. to 5 p.m.   Horry County Emergency Management (843-915-5150) is available during normal working hours (Monday-Friday 8 a.m.-5 p.m.) for questions, concerns, needs etc...  The Horry County Police and Sheriff’s Office continue to staff 24-hour security checkpoints and provide boat patrols along the flooded areas.
 
The shelter located at the James R. Frazier Community Center in Bucksport remains open with 23 registered evacuees and the shelter at the Church of Christ Grand Strand is on standby if needed. 
 
The Federal Emergency Management Agency (FEMA) has approved Horry County for Individual Assistance, allowing survivors who sustained losses to apply for aid in the wake of Hurricane Matthew. Assistance may include money for temporary rental assistance and essential home repairs for primary homes, low-cost loans to cover uninsured property losses and other programs to help survivors recover from the effects of the disaster. Survivors are encouraged to register online at DisasterAssistance.gov or by calling 800-621-3362. Disaster assistance applicants who are deaf or hard of hearing should call 800-462-7585 (TTY); those who use Video Relay Service may call 800-621-3362. The toll-free telephone numbers will operate 7 a.m. to 10 p.m., seven days a week until further notice.
 
Additional flooding information can be found on Horry County’s official website.
 
 



Horry County Moves to OPCON 4

 

Conway, South Carolina – Horry County will move to Operating Condition (OPCON) 4 as of noon this afternoon.  OPCON 4 means that flooding still poses a threat to Horry County, however the area rivers/waterways continues to recede and the situation is becoming more stabilized. Horry County Emergency Management is transitioning into recovery efforts to assist those in our community who currently have immediate and future needs.

The Horry County Emergency Operations Center and the phone bank (843-915-5150) will operate on a 12-hour shift and will open daily from 7 a.m. -7 p.m. daily, beginning today, with select Emergency Support Functions (ESFs).  The Horry County Police will continue to staff security checkpoints and the South Carolina Department of Natural Resources and the Horry County Police will continue to provide boat patrols along the flooded rivers/waterways.

There are two shelters open for evacuees: Church of Christ Grand Strand on Glenn’s Bay Road and James R. Frazier Community Center in Bucksport.

The Federal Emergency Management Agency (FEMA) has approved Horry County for Individual Assistance, allowing survivors who sustained losses to apply for aid in the wake of Hurricane Matthew. Assistance can include money for temporary rental assistance and essential home repairs for primary homes, low-cost loans to cover uninsured property losses and other programs to help survivors recover from the effects of the disaster. Survivors can register online at DisasterAssistance.gov or by calling 800-621-3362. Disaster assistance applicants who are deaf or hard of hearing should call 800-462-7585 (TTY); those who use Video Relay Service may call 800-621-3362. The toll-free telephone numbers will operate 7 a.m. to 10 p.m., seven days a week until further notice.

Additional flooding information can be found on Horry County’s official website at http://www.horrycounty.org.



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