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Horry County News and Announcements

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Disaster Assistance Help Remains Available After Disaster Recovery Centers in Myrtle Beach, Neeses and West Columbia Close

Columbia, South Carolina - The following three disaster recovery centers will close Thursday, Nov. 12, at 7 p.m. because of a lack of visitors:  

  • South Strand Recreational Center at 9560 Scipio Lane in Myrtle Beach
  •  Neeses Town Hall at 6357 Savannah Highway in Neeses
  •  Cayce West Columbia Library at 1500 Augusta Road in West Columbia 

Applicants in Myrtle Beach, Neeses and West Columbia may still visit other recovery centers to ask disaster assistance questions. They can locate their closest center by visiting asd.fema.gov/inter/locator/home.htm
 
Representatives from the South Carolina Emergency Management Division, Federal Emergency Management Agency, U.S. Small Business Administration and other agencies are at centers to answer questions about disaster assistance and low-interest loans. 
 
Applicants also can get help by calling 800-621-3362. Survivors who are deaf, hard of hearing or have speech disabilities should call 800-462-7585 (TTY); those who use 711/VRS can call 800-621-3362. Lines are open 7 a.m. to 10 p.m. seven days a week until further notice.

For the latest information on South Carolina flood recovery operations, visit scemd.org and fema.gov/disaster/4241.
 



Disaster Recovery Centers to Remain Open Over the Weekend

 

Conway, South Carolina – FEMA representatives remain in Horry County to assist those individuals who have sustained a loss (major or minor) from the flash floods as well as the ongoing flooding issues. FEMA is urging people who have not already registered for assistance to call 800-621-3362 and FEMA field inspectors will be sent to those properties to do a damage assessment within 2-10 days. FEMA officials say you don’t have to wait for an inspector to begin clean-up though. FEMA field inspectors will carry proper credentials (IDs) so they can be easily identified. Any questions relating to the authenticity of a FEMA representative, can call Horry County Emergency Management for verification at (843) 915-5150.
 
FEMA has also opened two Disaster Recovery Centers (DRC) to assist those who have sustained a loss during the floods. The DRCs are located in the following locations:

  • North Strand Recreation Center, 120 Highway 57 South, Little River
  • South Strand Recreation Center, 9650 Scipio Lane, Myrtle Beach 

These DRCs will be open seven days a week from 8 a.m. until 7 p.m. and will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, housing assistance and rental information, crisis counseling, disaster related legal services, disaster related unemployment, assistance through the Small Business Administration, status of applications being processed by FEMA, and other valuable services. FEMA also encourages people to document, document and document. The more photos and information you can provide, the better. Also keep a record of your receipts if you have to go out and buy supplies for cleaning or repairs.
 
Some disaster survivors affected by the severe storms and flooding in South Carolina may receive a letter from the Federal Emergency Management Agency (FEMA) saying they are ineligible for disaster assistance.
 
If that happens, do not be alarmed or discouraged. It may mean that FEMA does not have all the information needed to make a decision regarding an applicant’s disaster assistance.
 
Several reasons exist for why flood survivors receive ineligibility determination letters and yet may be eligible for assistance. For example, the applicant may still need to: 

  • Return insurance information;
  • Provide information to prove occupancy or ownership of the damaged property;
  • Fill out all necessary paperwork; or
  • Complete and return the U.S. Small Business Administration loan application.     

Applicants with insurance should contact their insurance company and ask for a settlement letter detailing exactly what is covered under their claim. They should mail insurance settlement information to FEMA – Individuals & Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 
 
Flood survivors have up to 12 months from the date they registered with FEMA to submit insurance information for review. FEMA cannot provide money to individuals or households for losses already covered by insurance. 
 
FEMA reminds applicants to return the completed SBA loan application even if they choose to decline the loan. Completing the loan application is a necessary step if applicants are to be considered for some other forms of disaster assistance.
 
Applicants who wish to appeal a decision may do so in writing within 60 days from the date the ineligibility letter was received. Guidelines for appeals can be found in the Applicant’s Handbook sent to everyone who registered with FEMA. 
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Ineligibility Letters
 
Flood survivors who need to update their application information or have any questions about disaster assistance can call the FEMA Helpline at 800-621-3362.  Phone lines are open from 7 a.m. to 10 p.m. Eastern time, seven days a week until further notice. Individuals with hearing difficulties can use the TTY number, 800-462-7585. Applicants may also register online at with any computer, smartphone or tablet at www.DisasterAssistance.gov. Follow the link to “apply online for federal assistance.” Survivors may also choose to visit a Horry County Disaster Recovery Center (DRC).



Horry County Discusses Recovery Efforts at Press Conference

Conway, South Carolina – Horry County Emergency Management held a press conference this morning regarding the current flood efforts and ongoing local recovery efforts.  The Waccamaw River is currently at 15.5 ft. (11 ft. is flood stage), which has receded from 16.1 ft. from October 11.  The river is forecasted to remain at major flood stage until October 19, which is projected to be at 14 ft. Those properties along the Waccamaw River and near the Intracoastal Waterway in the Socastee area will continue to see flooding for a couple of more weeks. 

In order to assist these residents, Horry County will remain at Operating Condition (OPCON) 2. OPCON 2 means that the flooding continues to pose a serious threat to Horry County, but the situation is stabilizing.

The Horry County Emergency Operations Center remains activated 24 hours a day.  The Horry County Police continue to staff the 14 security checkpoints along the Waccamaw River and in the Socastee area around the clock.  These checkpoints are there to provide support for the residents in those flooded areas, provide information and assistance, and security for their properties. In addition, The South Carolina Department of Natural Resources and the Horry County Police will continue to provide boat patrols along the Waccamaw River and Intracoastal Waterway. 

FEMA representatives are in Horry County to assist those individuals who have sustained a loss from the flash floods as well as the ongoing flooding issues. FEMA is urging people who have not already registered for assistance to call 800-621-3362 and FEMA field inspectors may be sent to those properties to do a damage assessment. FEMA field inspectors will carry proper credentials (IDs) so they can be easily identified. Any questions relating to the authenticity of a FEMA representative, can call Horry County Emergency Management for verification at (843) 915-5150.

FEMA has also opened two Disaster Recovery Centers (DRC) to assist those who have sustained a loss during the floods. The DRCs are located in the following locations:

  • North Strand Recreation Center, 120 Highway 57 South, Little River
  • South Strand Recreation Center, 9650 Scipio Lane, Myrtle Beach 

These DRCs will be open seven days a week from 8 a.m. until 7 p.m. and will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, housing assistance and rental information, crisis counseling, disaster related legal services, disaster related unemployment, assistance through the Small Business Administration, status of applications being processed by FEMA, and other valuable services. FEMA also encourages people to document, document and document. The more photos and information you can provide, the better. 

Some disaster survivors affected by the severe storms and flooding in South Carolina may receive a letter from the Federal Emergency Management Agency (FEMA) saying they are ineligible for disaster assistance.

If that happens, do not be alarmed or discouraged. It may mean that FEMA does not have all the information needed to make a decision regarding an applicant’s disaster assistance.

Several reasons exist for why flood survivors receive ineligibility determination letters and yet may be eligible for assistance. For example, the applicant may still need to:

  • Return insurance information;
  • Provide information to prove occupancy or ownership of the damaged property;
  • Fill out all necessary paperwork; or
  • Complete and return the U.S. Small Business Administration loan application.    

Applicants with insurance should contact their insurance company and ask for a settlement letter detailing exactly what is covered under their claim. They should mail insurance settlement information to FEMA – Individuals & Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 

Flood survivors have up to 12 months from the date they registered with FEMA to submit insurance information for review. FEMA cannot provide money to individuals or households for losses already covered by insurance. 

FEMA reminds applicants to return the completed SBA loan application even if they choose to decline the loan. Completing the loan application is a necessary step if applicants are to be considered for some other forms of disaster assistance.

Applicants who wish to appeal a decision may do so in writing within 60 days from the date the ineligibility letter was received. Guidelines for appeals can be found in the Applicant’s Handbook sent to everyone who registered with FEMA. 

Ineligibility Letters

Flood survivors who need to update their application information or have any questions about disaster assistance can call the FEMA Helpline at 800-621-3362.  Phone lines are open from 7 a.m. to 10 p.m. Eastern time, seven days a week until further notice. Individuals with hearing difficulties can use the TTY number, 800-462-7585. Applicants may also register online at with any computer, smartphone or tablet at www.DisasterAssistance.gov. Follow the link to “apply online for federal assistance.” Survivors may also choose to visit a Horry County Disaster Recovery Center (DRC). 

Also, here is link to a list of non-FEMA agencies that may be able to provide flood victims with additional assistance.



FEMA to Open Disaster Recovery Centers

Conway, South Carolina – President Barack Obama has issued a Presidential Disaster Declaration for Horry County, which gives Horry County’s governments and citizens crucial access to federal assistance and assets.  As part of that assistance, the Federal Emergency Management Agency will be opening Disaster Recovery Centers (DRC) in the following locations:

  • North Strand Recreation Center, 120 Highway 57 South, Little River
  • South Strand Recreation Center, 9650 Scipio Lane, Myrtle Beach

These DRCs will be open seven days a week from 8 a.m. until 7 p.m. and will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, crisis counseling, disaster related legal services, disaster related unemployment and other valuable services.

Register online by calling 1-800-621-3362 or 1-800-462-7585 (TTY).  If you use 711 or Video Relay Services, call 1-800-621-3362.  Operators are multilingual and calls are answered from 7 a.m. to 10 p.m. Central Standard Time (CDT).  You can also register online at www.disasterassistance.gov or by smart phone or tablet at m.fema.gov (http://m.fema.gov).



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