Public news and announcements are brought to you by the Horry County Public Information Office.
On October 17, 2018
FEMA Mobile Disaster Recovery Center (MDRC) will visit Horry County over the next three weeks in the following locations:
Recovery specialists from FEMA and the US Small Business Administration (SBA) will be at the locations to assist survivors.
Alternatively, homeowners, renters, and business owners can check eligibility for federal, state, and voluntary agency disaster assistance by:
On October 5, 2018
Conway, SC (October 5, 2018)—Horry County Government has received a number of questions about the Federal Emergency Management Agency (FEMA) Hazard Mitigation program which can fund property acquisition programs or “buy-outs.” These programs have not yet been initiated or funded in Horry County following Hurricane Florence.
FEMA and the state of South Carolina must first begin the process by announcing that funding is available based on the amount of sustained damages. At this point in the recovery process, Horry County is still assessing the damage from Hurricane Florence in our communities. If a buyout program is put in place, it is long and complex. Demand from homeowners seeking buyouts is typically greater than the amount of funding available. In the event that one of these programs is initiated, FEMA typically provides 75 percent of the money for property buyouts and states work with local communities to fund the remainder and administer the process. A homeowner cannot apply directly to the federal government for a buyout. Rather, after a disaster, state and local officials identify where hazard mitigation projects like buyouts make the most sense given the funding available from FEMA.
There are disaster relief efforts in place to assist residents impacted by flooding. Residents affected by Hurricane Florence and the subsequent flooding can apply to FEMA for assistance by visiting www.disasterassistance.gov. Alternatively, citizens may call FEMA at 1-800-621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1-800-462-7585. Individuals utilizing a 711 or video relay service (VRS) may call 1-800-621-3362. The FEMA National Processing Service Center is available from 7 a.m. to 10 p.m., seven days a week. Residents impacted by flooding can also reach out to the Waccamaw VOAD for assistance from local volunteer organizations by visiting disasterhelp.me or sending an email to impactmb.org.
Horry County has established a webpage dedicated to Hurricane Florence Recovery Resources at www.horrycounty.org/FlorenceRecovery.
On September 23, 2018
As rising waters continue to impact our region, County officials are assessing the damage to both residential and commercial structures to determine the impact of Hurricane Florence in our area. This evaluation plays a critical role in acquiring the federal financial assistance to assist the region’s disaster recovery efforts.
Reaching all of the impacted areas, however, becomes more difficult as flooding continues. To ensure planning efforts are based on a comprehensive data regarding storm and flood impacts,Horry County officials are requesting that citizens report their property damage information from Hurricane Florence and the current flood event.
A new Property Damage Self-Reporting Tool, located at https://www.horrycounty.org/, allows owners and renters to inform the County of the location, owner, extent of damage, and status of the affected property. The data and photos reported through this website will help the county to assess the comprehensive impact of Hurricane Florence, and to determine the best long-term recovery strategies for affected communities.
Homeowners who have experienced property damage are encouraged to contact FEMA directly to determine if they are eligible for financial assistance. Please visit https://www.disasterassistance.gov/ to apply for funding. Alternatively, citizens may call the registration phone number at 1 (800) 621-3362. Individuals with a speech disability or hearing loss may use TTY by calling 1 (800) 462-7585. Individuals utilizing 711 or video relay service (VRS) may call 1 (800) 621-3362.
The road to recovery is just beginning. The input of our residents is critical to ensure that recovery plans are based on a comprehensive picture of the storm impacts.
On May 2, 2017
in General, Public Safety
Conway, South Carolina – The U.S. Department of Homeland Security and the Federal Emergency Management Agency (FEMA) has upgraded Horry County to a Class 7 rating in the National Flood Insurance Program’s (NFIP) Community Rating System (CRS). Horry County was previously rated as a Class 9. CRS is a voluntary incentive program that recognizes and encourages community floodplain management activities that exceed the minimum NFIP requirements. The CRS program also recognizes a community’s efforts to reduce flood risk, facilitates accurate insurance ratings, and promotes the awareness of flood insurance.
Previously as a Class 9 community in 2010, there was approximately $314,313 in Flood Insurance Savings in the unincorporated areas of Horry County. Now as a Class 7 community, there will be approximately $875,147 in Flood Insurance Savings and residents who live in the floodplain in the unincorporated areas of the county and have flood insurance, will receive a 15 percent discount on their flood insurance premiums.
This is the first step in helping reduce flood losses and save lives. Horry County is committed to making the Floodplain Management Program a success and is already looking at ways to improve programs and improve the rating given by FEMA. For the next rating review, the county can increase their score by improvements within the program and improve their rating. A community accrues points to improve its CRS Class rating and points are awarded for engaging in any of 19 creditable activities, organized under four categories: public information, mapping and regulations, flood damage reduction, and warning and response.
Horry County would like to thank the following departments who assisted with the CRS process: Code Enforcement, Emergency Management, Planning, Geographical Information Systems (GIS) and Stormwater.
The new CRS rating went into effect May 1, 2017, and residents will receive their flood insurance premium reductions at the time of insurance renewals.
On October 27, 2016
Conway, South Carolina – FEMA representatives are in Horry County to assist those individuals who have sustained a loss (major or minor) from Hurricane Matthew. FEMA is urging people who have not already registered for assistance to call 1-800-621-3362 and FEMA field inspectors will be sent to those properties to do a damage assessment within 2-10 days. FEMA officials say you don’t have to wait for an inspector to begin clean-up though. FEMA field inspectors will carry proper credentials (IDs) so they can be easily identified. Any questions relating to the authenticity of a FEMA representative, can call Horry County Emergency Management for verification at (843) 915-5150.
FEMA has opened a Disaster Recovery Center (DRC) to assist those who have sustained a loss during the floods. The DRC is located at the following location:
The DRC will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, housing assistance and rental information, crisis counseling, disaster related legal services, disaster related unemployment, assistance through the Small Business Administration, status of applications being processed by FEMA, and other valuable services. FEMA also encourages people to document, document and document. The more photos and information you can provide, the better. Also keep a record of your receipts if you have to go out and buy supplies for cleaning or repairs.
Some disaster survivors affected by Hurricane Matthew in South Carolina may receive a letter from the Federal Emergency Management Agency (FEMA) saying they are ineligible for disaster assistance.
If that happens, do not be alarmed or discouraged. It may mean that FEMA does not have all the information needed to make a decision regarding an applicant’s disaster assistance.
Several reasons exist for why flood survivors receive ineligibility determination letters and yet may be eligible for assistance. For example, the applicant may still need to:
▪ Return insurance information;
▪ Provide information to prove occupancy or ownership of the damaged property;
▪ Fill out all necessary paperwork; or
▪ Complete and return the U.S. Small Business Administration loan application.
Applicants with insurance should contact their insurance company and ask for a settlement letter detailing exactly what is covered under their claim. They should mail insurance settlement information to FEMA – Individuals & Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055.
Hurricane Matthew survivors have up to 12 months from the date they registered with FEMA to submit insurance information for review. FEMA cannot provide money to individuals or households for losses already covered by insurance.
FEMA reminds applicants to return the completed SBA loan application even if they choose to decline the loan. Completing the loan application is a necessary step if applicants are to be considered for some other forms of disaster assistance.
Applicants who wish to appeal a decision may do so in writing within 60 days from the date the ineligibility letter was received. Guidelines for appeals can be found in the Applicant’s Handbook sent to everyone who registered with FEMA.
Flood survivors who need to update their application information or have any questions about disaster assistance can call the FEMA Helpline at 800-621-3362. Phone lines are open from 7 a.m. to 10 p.m. Eastern time, seven days a week until further notice. Individuals with hearing difficulties can use the TTY number, 800-462-7585. Applicants may also register online at with any computer, smartphone or tablet at www.DisasterAssistance.gov. Follow the link to “apply online for federal assistance.” Survivors may also choose to visit a Horry County Disaster Recovery Center (DRC).
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