News and Announcements

Public news and announcements are brought to you by the Horry County Public Information Office.


Horry County News and Announcements

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South Carolina Department of Natural Resources Hurricane Matthew Flood Maps

Date: 19 September 2018

Time: 10 a.m.

Conway, South Carolina – South Carolina Department of Natural Resources has created a map showing the flooding the occurred with Hurricane Matthew in 2016. Hurricane Florence flooding is expected to match those flooding levels and in many cases exceed those levels. This mapping application, available on Horry County’s website, allows users to search by address and the map will zoom to that location. The hatched areas identify areas impacted by Hurricane Matthew and are expected to be impacted by Hurricane Florence flooding.

It is important to note, residents should prepare to expect flood heights equal to or greater than those experienced during Hurricane Matthew.

NOTE: Residents should not rely on this map or underlying flood data as being certain or determinative, as conditions resulting from Hurricane Florence are unprecedented and are in flux. Residents should err on the side of caution and make decisions based on their own assessment of what is best for their safety and well-being and the preservation of their property. Horry County Government cannot and does not assume such responsibility by providing information and forecasts as has been made available to it by State and Federal authorities.

To view the flood maps, visit our website at www.horrycounty.org. Users can also find links to local road conditions, damage self-reporting, electrical outages and more.



Horry County to Pick Up Bulk Debris in Targeted Areas

Conway, South Carolina –Horry County will begin curbside removal of bulk household debris from targeted flood stricken areas within unincorporated Horry County.  The county plans to conduct one pass of the areas along county maintained roads that have been identified over the last month from flood-height data, door-to-door assessments and flyover surveys.  Bulk debris such as carpeting, sofas, furniture, mattresses, drywall and other demolition materials should be placed in the right-of-way for removal in separate piles from any vegetative/woody debris.  Horry County will announce the targeted areas that the trucks will be in and will provide advance notice of curbside pickup through door-hangers and social media posts.

Home owners in need of assistance with removing flood damaged items should register at www.myrtlebeachdisasterrelief.com.  The home will be evaluated and a volunteer group will be assigned to assist.  Volunteers will help bring the debris to the right-of-way for the debris trucks to remove.

Horry County estimates that over 500 homes throughout the county have been impacted by flooding.  This number of homes is expected to rise as assessment teams continue to move into other flooded areas. 

To date, residents have self-hauled over 5,000 cubic yards of debris.

Residents impacted by the flood may still self-haul their bulky household debris to the Horry County Solid Waste Authority’s landfill or recycling convenience centers at no charge.  Bulk items should be separated from the vegetative/woody debris caused by the storm as well as other household items like paints, solvents, and garbage.  Information on those locations can be found at www.solidwasteauthority.org.                                                                       

Horry County continues to collect vegetative debris on county-maintained roads with two complete passes planned over the next several weeks and has also set-up a debris management hotline at (843) 340-9536.  It is available daily to provide information to residents who have questions or concerns about debris management operations.  The hotline is staffed by Horry County representatives from 8 a.m. to 5 p.m. daily.  Please continue to check the Horry County website for additional information and updates on the debris removal process. 



Horry County Moves to OPCON 5

Conway, South Carolina – Horry County has moved to Operating Condition (OPCON) 5, normal operating condition, as of this morning as recover efforts continue.

The Horry County Emergency Operations Center is closed however Horry Emergency Management (843-915-5150) is available during normal working hours (Monday-Friday 8 a.m.-5 p.m.) for questions, concerns, etc. The Horry County Police has switched to roving patrols in those previous flooded areas as residents are now able to access their property.

The Federal Emergency Management Agency (FEMA) has approved Horry County for Individual Assistance, allowing survivors who sustained losses to apply for aid in the wake of Hurricane Matthew. Assistance may include money for temporary rental assistance and essential home repairs for primary homes, low-cost loans to cover uninsured property losses and other programs to help survivors recover from the effects of the disaster. Survivors can register online at DisasterAssistance.gov or by calling 800-621-3362. Disaster assistance applicants who are deaf or hard of hearing should call 800-462-7585 (TTY); those who use Video Relay Service may call 800-621-3362. The toll-free telephone numbers will operate 7 a.m. to 10 p.m., seven days a week until further notice.

FEMA representatives remain in Horry County to assist those individuals who have sustained a loss (major or minor) from Hurricane Matthew. FEMA is urging people who have not already registered for assistance to call 800-621-3362 and FEMA field inspectors will be sent to those properties to do a damage assessment within 2-10 days. FEMA officials say you don’t have to wait for an inspector to begin clean-up though. FEMA field inspectors will carry proper credentials (IDs) so they can be easily identified.

FEMA has opened a Disaster Recovery Center (DRC) to assist those who have sustained a loss during the floods. The DRC is located at the following location:

South Strand Recreation Center, 9650 Scipio Lane, Myrtle Beach

Hours of operation: Monday-Friday, 9 a.m. – 7 p.m., Saturdays from 10 a.m. – 6 p.m., and closed on Sundays.

The DRC will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, housing assistance and rental information, crisis counseling, disaster related legal services, disaster related unemployment, assistance through the Small Business Administration, status of applications being processed by FEMA, and other valuable services. FEMA also encourages people to document, document and document. The more photos and information you can provide, the better. Also keep a record of your receipts if you have to go out and buy supplies for cleaning or repairs.

Some disaster survivors affected by Hurricane Matthew in South Carolina may receive a letter from the Federal Emergency Management Agency (FEMA) saying they are ineligible for disaster assistance.

If that happens, do not be alarmed or discouraged. It may mean that FEMA does not have all the information needed to make a decision regarding an applicant’s disaster assistance.

Several reasons exist for why flood survivors receive ineligibility determination letters and yet may be eligible for assistance. For example, the applicant may still need to:

▪ Return insurance information;

▪ Provide information to prove occupancy or ownership of the damaged property;

▪ Fill out all necessary paperwork; or

▪ Complete and return the U.S. Small Business Administration loan application.    

Applicants with insurance should contact their insurance company and ask for a settlement letter detailing exactly what is covered under their claim. They should mail insurance settlement information to FEMA – Individuals & Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 

Hurricane Matthew survivors have up to 12 months from the date they registered with FEMA to submit insurance information for review. FEMA cannot provide money to individuals or households for losses already covered by insurance. 

FEMA reminds applicants to return the completed SBA loan application even if they choose to decline the loan. Completing the loan application is a necessary step if applicants are to be considered for some other forms of disaster assistance.

Applicants who wish to appeal a decision may do so in writing within 60 days from the date the ineligibility letter was received. Guidelines for appeals can be found in the Applicant’s Handbook sent to everyone who registered with FEMA. 

 

Ineligibility Letters

Flood survivors who need to update their application information or have any questions about disaster assistance can call the FEMA Helpline at 800-621-3362.  Phone lines are open from 7 a.m. to 10 p.m. Eastern time, seven days a week until further notice. Individuals with hearing difficulties can use the TTY number, 800-462-7585. Applicants may also register online at with any computer, smartphone or tablet at www.DisasterAssistance.gov. Follow the link to “apply online for federal assistance.” Survivors may also choose to visit a Horry County Disaster Recovery Center (DRC).

 



Horry County Continues Vegetative Debris Removal

Conway, South Carolina – As of October 28, Horry County has collected over 45,000 cubic yards of vegetative debris from county maintained roads. Horry County plans to make two complete passes throughout the county picking up vegetative debris, with the anticipation of completing the first pass by November 15.

Horry County’s Debris Management Plan divides the county into five (5) debris management zones.  Debris trucks will complete a sweep of the unincorporated county by removing debris in the public right-of-way on county maintained roads only.  To determine if a road is maintained by Horry County, visit our website at http://www.horrycounty.org/ and click on the Hurricane Matthew Road Cleanup Map link in the Hurricane Matthew Information box.

The debris trucks began in Zone 4, the south strand portion of the county (including Socastee/Forestbrook) and will be reassigned in a counter-clockwise motion moving to Zone 5 from Highway 501 to the north strand (including Carolina Forest and along Highway 90), Zone 1 in the east-central (including properties from Highway 905 to Highway 701), Zone 2 in the northern part of the county (including Green Sea and Loris), and Zone 3 in the western portion of the county (including Bucksport, Pee Dee Highway and Highway 501).  Currently, trucks are finishing collecting debris in Zone 4 in the southern portion of the county and at the county’s recycling centers, and have started transitioning assets into Zone 5.  

The county continues to ask residents to be proactive in their recovery and move vegetative debris in the right-of-way so it can quickly be collected over the coming weeks.  The county understands that some homes are inaccessible due to flood conditions and will target those areas for woody debris pickup once residents can return home.

For those Hurricane Matthew survivors impacted by the flood and have bulky disaster debris such as carpet, sofas, mattresses and other large items in their home damaged by the storm, please take your debris to the county’s recycling centers in your area or the landfill.  Residents who haul debris themselves will be allowed to dispose at no charge.  Information on those locations can be found at www.solidwasteauthority.org. 

Beginning on Monday, October 31, the Horry County Solid Waste Authority will extend the hours at the landfill on Highway 90 to 5:30 p.m. for woody and bulky disaster debris. The extended hours will not apply to regular household garbage.

Horry County has also set-up a debris management hotline at (843) 340-9536.  It is available daily to provide information to residents who have questions or concerns about debris management operations.  The hotline is staffed by Horry County representatives from 8 a.m. to 5 p.m. daily.  Please continue to check the Horry County website at http://www.horrycounty.org for additional information and updates on the debris removal process.



Hurricane Matthew Update: Disaster Recovery Center Opens in Horry County

Conway, South Carolina – FEMA representatives are in Horry County to assist those individuals who have sustained a loss (major or minor) from Hurricane Matthew. FEMA is urging people who have not already registered for assistance to call 1-800-621-3362 and FEMA field inspectors will be sent to those properties to do a damage assessment within 2-10 days. FEMA officials say you don’t have to wait for an inspector to begin clean-up though. FEMA field inspectors will carry proper credentials (IDs) so they can be easily identified. Any questions relating to the authenticity of a FEMA representative, can call Horry County Emergency Management for verification at (843) 915-5150.

FEMA has opened a Disaster Recovery Center (DRC) to assist those who have sustained a loss during the floods. The DRC is located at the following location:

  • South Strand Recreation Center, 9650 Scipio Lane, Myrtle Beach
    • Hours of operation: Monday-Friday, 9 a.m. – 7 p.m., Saturdays from 10 a.m. – 6 p.m., and closed on Sundays.

The DRC will be staffed by personnel able to assist Horry County citizens with: answers to questions, referrals to agencies that may be able to provide further assistance, housing assistance and rental information, crisis counseling, disaster related legal services, disaster related unemployment, assistance through the Small Business Administration, status of applications being processed by FEMA, and other valuable services. FEMA also encourages people to document, document and document. The more photos and information you can provide, the better. Also keep a record of your receipts if you have to go out and buy supplies for cleaning or repairs.

Some disaster survivors affected by Hurricane Matthew in South Carolina may receive a letter from the Federal Emergency Management Agency (FEMA) saying they are ineligible for disaster assistance.

If that happens, do not be alarmed or discouraged. It may mean that FEMA does not have all the information needed to make a decision regarding an applicant’s disaster assistance.

Several reasons exist for why flood survivors receive ineligibility determination letters and yet may be eligible for assistance. For example, the applicant may still need to:

▪ Return insurance information;

▪ Provide information to prove occupancy or ownership of the damaged property;

▪ Fill out all necessary paperwork; or

▪ Complete and return the U.S. Small Business Administration loan application.   

Applicants with insurance should contact their insurance company and ask for a settlement letter detailing exactly what is covered under their claim. They should mail insurance settlement information to FEMA – Individuals & Households Program, National Processing Service Center, P.O. Box 10055, Hyattsville, MD 20782-7055. 

Hurricane Matthew survivors have up to 12 months from the date they registered with FEMA to submit insurance information for review. FEMA cannot provide money to individuals or households for losses already covered by insurance. 

FEMA reminds applicants to return the completed SBA loan application even if they choose to decline the loan. Completing the loan application is a necessary step if applicants are to be considered for some other forms of disaster assistance.

Applicants who wish to appeal a decision may do so in writing within 60 days from the date the ineligibility letter was received. Guidelines for appeals can be found in the Applicant’s Handbook sent to everyone who registered with FEMA. 

 

Ineligibility Letters

Flood survivors who need to update their application information or have any questions about disaster assistance can call the FEMA Helpline at 800-621-3362.  Phone lines are open from 7 a.m. to 10 p.m. Eastern time, seven days a week until further notice. Individuals with hearing difficulties can use the TTY number, 800-462-7585. Applicants may also register online at with any computer, smartphone or tablet at www.DisasterAssistance.gov. Follow the link to “apply online for federal assistance.” Survivors may also choose to visit a Horry County Disaster Recovery Center (DRC).



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